Frequently Asked Questions

What does the Toyota Care complimentary maintenance plan include? [1]

The Toyota Care plan covers the 5K, 10K, 15K, 20K and 25K normal factory-recommended maintenances for two (2) years from the day a vehicle is purchased or 25,000 miles, whichever occurs first. It also includes 24-hour roadside assistance for two (2) years from the vehicle purchase date.
Toyota Care complimentary maintenance is available at any participating Toyota dealership in the continental United States and Alaska. All maintenance must be performed by a participating Toyota dealership.


What does Toyota Care roadside assistance include? [2]

The 24-hour roadside assistance includes battery jump start, tire service, fuel delivery, lockout protection and towing.


Does this plan provide an oil and filter change every time my vehicle's maintenance light comes on?

Yes, if the vehicle's maintenance schedule calls for this service every 5000 miles. However, if, for example, the vehicle uses synthetic oil and an oil change is required every 10,000 miles, then the oil and filter change will not be provided during the 5000-mile interval. In this instance, the vehicle's Warranty and Maintenance Guide will recommend other services that are covered under the complimentary maintenance schedule. [3]


*Covers normal factory scheduled service. Plan is 2 years or 25K miles, whichever comes first. See participating Toyota dealer for details.