Error message: Insufficient connectivity

Possible Issue:
Your phone has a weak cell signal.
Resolution:
AT&T iPhone users: Test for this condition. iPhones on the AT&T network connect for data using the slower Edge standard or the faster 3G standard, depending upon signal strength.
As you drive to an area with a stronger cell signal, your phone will automatically communicate faster and the error should resolve.

Possible Issue:
Your phone is operating in "airplane mode."
Resolution:
Turn off "airplane mode."

Possible Issue:
Your phone is not in actively connected to the audio unit using Bluetooth®.
Resolution:
Activate your phone's Bluetooth® connection.

Possible Issue:
You (or someone else) moved the phone outside the vehicle.
Resolution:
Place the phone in the vehicle.

Possible Issue:
iPhone users: the Entune mobile app is running in the background.
Resolution:
Switch the Entune app to the foreground (make the Entune app the active app).