Common Troubleshooting Questions

• Display Audio
• Entune^™ apps and services do not work.
• Error message: No device connected for Internet. Would you like to configure one now?
• Error message: To use the services, an active application needs to be running on your phone.
• I can't register for Entune^™.
• I'm unable to sign into the Entune^™ Web site for the first time.
• How to find your VIN.
• Entune^™ services on my phone stopped working.
• Error message: Insufficient connectivity
• Audio doesn’t resume after restarting the vehicle or the phone.
• Pandora doesn’t work through Entune^™ while connected using Bluetooth®.