Entune™ and Multimedia Help & Support
Common Troubleshooting Questions
apps and services do not work.
Error message: No device connected for Internet. Would you like to configure one now?
Error message: To use the services, an active application needs to be running on your phone.
I can't register for Entune
I'm unable to sign into the Entune
Web site for the first time.
How to find your VIN.
services on my phone stopped working.
Error message: Insufficient connectivity
Audio doesn’t resume after restarting the vehicle or the phone.
Pandora doesn’t work through Entune
while connected using Bluetooth®.